Privacy Policy.

This Privacy Policy describes how Rise Physiotherapy Group ("we," "us," or "our") collects, uses, and shares information when you use our services or interact with our website. We are committed to ensuring the privacy and security of your personal information.

Information We Collect

When you visit our website or use our services, we may collect the following types of information:

Personal Information: Such as name, contact information (email, phone number, address), and demographic details.
Health Information: Information regarding your health and medical history, treatment records, and related details that you voluntarily provide to us.
Technical Information: Automatically collected information such as IP address, browser type, device information, and usage data.

How We Use Your Information

We may use the collected information for the following purposes:

Providing Services: To provide physiotherapy services, appointment scheduling, and communication.
Communications: To respond to inquiries, provide updates, and send relevant information.
Improvement of Services: To analyze trends, improve our website, and customize user experience.
Legal Compliance: To comply with legal obligations and regulations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information in the following circumstances:

Service Providers: We may engage third-party service providers to assist in business operations, subject to confidentiality agreements.
Legal Compliance: When required by law or to protect our rights, safety, or property.

Data Security

We implement security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information. You can also choose not to provide certain information, although this may limit your ability to use our services.

Updates to Privacy Policy

We may update our Privacy Policy as necessary. The revised policy will be effective immediately upon posting on our website.

If you have any questions or concerns regarding this Privacy Policy, please contact Zoe at the clinic.

This Privacy Policy was last updated on November 3, 2023.